5-useful_banner Frequently Asked Questions

Frequently Asked Questions

I need a fence/ballustrading installed, but where do I begin?

ESP Fencing’s trained representatives can help you step by step through the decision making process providing years of valuable experience. We will call to your home to inspect the site. If you wish, we will help you design the fence to suit your particular needs. Corners, slopes and angles are no problem. ESP will manufacture fencing to master any site or situation.

Once the design is complete, you can then choose from ESP’s extensive range of fence styles which covers everything from traditional to the latest in contemporary designs. When it comes to colour you have a wide range to choose from to suit any colour scheme.

From there your design will be put into production where your ideas will come to life.

What is your rate per meter?

No two jobs are ever the same so all of ESP’s products are made-to-measure to each project. For this reason we don’t have any ‘off the self’ products or set pricing. Each job is priced according to their individual requirements so you’re not paying for what you don’t need.

Can I choose my own colour?

Yes you can choose your own colour to suit the look of your home. Our extensive range of colours includes colours to match colour bond steel, pearl and ripple effects as well as the modern contemporary colour ranges.

With over 250 colours to choose from, there will certainly be a colour and finish to suit your home.

Do you install?

We can supply and install all of our products to you. However, if you are looking to save some money and do-it-yourself we are happy to supply only and simply instruct you on the best way to install your product.

Do you give a guarantee for your products?

ESP Fencing and Security utilises the best available methods and materials in the fabrication of its product. Every care is taken in the installation of the product to ensure product performance. Please note that this guarantee applies only to product for which has been paid in full.

• 1 year warrantee is given for all parts including gate automation.
• 10 year guarantee on the performance of the powdercoated finish of all products

Please contact us for our comprehensive guarantee policies

How do I know that it complies with the new pool fencing compliancy laws?

The new pool fencing laws can be very complicating and applies differently to different homes depending on when your pool was installed. An important fact to note is that it is the owner’s responsibility to ensure that the pool fence meets their council’s requirements. All pools are required to be fenced prior to being filled with water more than 300mm deep.

Our sales representatives are highly knowledgeable in pool fencing requirements and can assist you in making the right decisions. However, it is recommended that you take the time to learn about what is required of you first to give yourself a better understanding.

The Department of Infrastructure and Planning provides a comprehensive website regarding the rules and regulations for pool fencing in Queensland.

www.dip.qld.gov.au/poolfencing

For more information please contact –
Department of Infrastructure and Planning
PO Box 15009 City East QLD 4002 Australia
Tel – 1800 153 262

What is certification and how does it work?

All of ESP Fencing’s products are built to meet the Australian Standards and Building Codes. However, it is the owner’s responsibility to organise certification for their fencing and balustrading once it has been installed.